Frequently Asked Questions

 The gym is located on the east side of the Village Shopping Center. The gym has the white double doors. 

Our busiest times currently are in the mornings from 4:00 PM - 7:00 PM during the weekdays. During the weekends, customers are spread out during the day so it is not usually crowded.

There are power racks, lifting platforms, bumper plates, dumbbells, leg machines, back machines, chest machines, cardio equipment and more. 

Yes, members sanitize the equipment they used with the provided rags and spray bottles. 

The scan itself takes less than one minute. We can discuss the results with you which only takes a few more minutes.

Form fitting clothing is best. When the scan is performed, you are the only person in the room. 

Yes, there are a variety of discounts available to members including discounts for those in; military, emergency services, education, and healthcare.  

Yes, the gym is available to members who are subscribed to our 24-Hour membership. Those who are on our standard membership or daily pass will not have access to the gym outside of regular business hours. 

We sell apparel with our logo, supplements, and beverages from a vending machine.  

The main reason a key fob will fail to unlock the door is if a membership has not been paid for after a week into the new month.  

After you have signed up for a membership, download Gym Master Member from the App Store or Play Store. Once downloaded, click on get my login in the login screen and type in the email you used at registration. It will then send you a password reset email where you can set your password. Once you are logged in, you can use your phone to check in and unlock the door using bluetooth.  

Billing goes through on the 1st day of the month in the middle of the night. If you are on autopay, your payment will automatically be processed at that time.

We have a WiFi network available to customers. Look for Apex Performance Guest on your device.